article : how to start
your own temporary staffing agency
This is a service business with excellent growth potential, in dictations of strong stability,
a nationwide market with a growing demand and a risk factor that's rated average or less than
most new business ideas. Temporary Help Services are well suited to absentee ownership situations;
require no experience or technical knowledge on the part of the entrepreneur; and have only minimal
equipment needs. Net profits before taxes for some established temporary help services have been
reported as high as $500,000 per year.
There's a difference between regular, private employment agencies and a temporary help service.
The employment agency is a "brokerage" office that matches unemployed persons with available jobs.
The temporary help service hires people onto its own payroll, sends them out on contract jobs, and
pays them accordingly.
Temporary help services make money "off the top." They send out temporary workers on one-or-two-day-only
jobs paying $15 an hour to the worker, and collecting $20 an hour for the time the worker spends on the
assignment. More and more, businesses are willing to pay the premium costs for a trained person for just
a few days at a time, than to accept the burden of a 40-hours per week payroll obligation and the task of
finding enough work to keep such a person busy enough to justify a full-time salary and the attendant
support costs. Businesses everywhere are finding it easier to pay more for "temporaries" than hired 40-hours
per week "permanents." That's the secret of success with this kind of business, and the point to keep in mind
when selling your services.
The successful temporary help service recruits as many skilled and qualified workers as possible. These workers
differ from the regular job seekers in that they're looking for "temporary" work only. For any number of reasons,
they're only willing to work on jobs lasting from one to five days, or perhaps two to three weeks, on any one job
assignment.
These persons are ideal for the employers needing help but not wanting to hire and train full-time employees.
Your task will be to find and attract top people and to maintain complete files on them. What kind of jobs they
specialize in, their attitudes about work, and when or how often they're willing to work would be essential information
to have in our file. Each person should be tested in your office, sent out on a few assignments to build a favorable
reputation as a good worker, and then offered a permanent listing on your roster of available specialists.
Work hard to build your roster of available workers. Within ninety days of start-up, you want to be able to send someone
out to fill any employer's needs, regardless of the job requirements. Job assignments will range from loading dock and light
clerical work to word processing and even master-of-ceremonies work.
Depending on the size of your market, you could conceivably specialize in temporary help for data processing, the medical or
legal professions, or perhaps the retail trade; and you'd still make a lot of money. Generally though, we are going to show
you here how to start a "full-service" temporary help agency.
You'll need a good mix of employers in your area for best chances of real success. Your area can be one of high unemployment
or one with relatively few unemployed. Whichever the case, the thinking of the business community and the work force available
should be non-traditional; there should be an undercurrent of thought toward the idea of calling in specialists to handle a job
quicker, and more efficiently, than the full-timeworker.
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